Last updated 8th June 2019

Nordic Knit (“we,” “us,” or “our”) values your privacy. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our website www.nordicknit.com (the “Site”) and the services available through our Site (collectively, the “Services”), and how we use and disclose that information.

By visiting the Site or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Nordic Knit Terms of Use including its applicable limitations on damages and the resolution of disputes. Nordic Knit Terms of Use are incorporated by reference into this Policy.

The Information We Collect About You. You aren’t required to register with us in order to visit our site but we need your contact information if an order is being placed. When you use our site, we collect certain information from your usage and/or your device:

Information We Collect Directly From You. We need your name and address in order to process your order. We will also collect your contact information and any information you submit in your message to us; if you request to receive emails and other communications from us, we will collect your name and content details.

Information We Collect Automatically. We automatically collect information about your use of the Services through the Site, including the links you click; your activities in the Site; the length of time you visit our Site and or use our Services; and the referring URL, or the webpage that led you to our Site; mobile device operating system type; activities within the App; date and time stamps; and IP address, device or application ID, and other identifiers.

How We Use Your Information. We use your information, including your personal information, for the following purposes:

  • To provide our Services to you processing your order.

  • Communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.

  • To tailor the content and information that we may send or display to you, to send you promotional and informational communications (which will happen once in a full moon), to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our Services.

  • To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Services, develop additional products and services, respond to user desires and preferences, and for and analytical purposes.

  • To comply with legal obligations, as part of our general business operations, and for other business administration purposes.

  • Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Use or this Privacy Policy.

How We Share Your Information. We may share the information we collect as follows:

  • Our Affiliates and Subsidiaries. Their use and disclosure of your information is subject to this Policy.

  • Our Service Providers. Third party vendors such as shipping companies, service providers, contractors or agents who perform functions on our behalf may access or receive user information from us in order to provide services to or on our behalf.

  • Related to Business Transfers. If we are acquired by or merged with another company, if all or a portion of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.

  • In Response to Legal Process. We may also disclose user information to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.

  • To Protect Us and Others. We also may disclose user information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Nexus is involved.

  • Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.

Tracking of Usage Information. We and our third party service providers use different tools to automatically collect and to analyze usage and related information; on our site we may collect information using cookies and pixel tags, for example. Most web browsers automatically accept cookies. The help or settings section of most browsers will tell you how to manage and disable cookies. Other tools may include pixels, third party analytics tools, log files, and app platform tools.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Site and, to the extent permitted, our App. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services.

Cached Information. Our Site will automatically store small bits of information on your device’s hard drive about your use of the Site and your preferences (“Cached Information”). We use Cached Information to enhance your experience on our Site.

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed herein (e.g., by disabling cookies in your browser).

Third-Party Links. Our Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the practices of such third party websites.

Security of My Personal Information. We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.

Contact Us. If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at maya@nordicknit.com.

Changes to this Policy. This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site.